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Deliveries from rockdenim.com usually occur within a few business days (Monday-Friday). We have a delivery time of 3-5 days after we have received your order (weekdays).  During peak seasons, an additional delivery day may be required. If your shipment has not arrived within 7 days after you have received the delivery confirmation, it is important that you contact us.

We offer free shipping on orders of 300 € and above. For orders under 300 €, a shipping fee of 9,9 € is applied.

Postnord MYPACK/ DPD outside Sweden. Our packages are delivered to your nearest Postnord/DPD agent. When the package has arrived at your agent, Postnord/DPD sends a notification via SMS or letter.  If the package is not picked up within a few days, a reminder is sent via letter. The package remains with the agent for about 7 days, after which it is returned to us.  We reserve the right to charge for any incurred costs.

Use the return label included in the delivery and fill in that you wish to return the item on the packing slip along with a brief explanation of the reason.  We highly value your feedback on our products as we constantly strive to improve. Attach the packing slip to the package and drop it off at your nearest postal agent.

No, we do not accept returns of underwear if the packaging is broken and the items have been tried on.

If you no longer have the return label, please contact our customer service below. Our customer service will send you a new return label via email.

No. Payment by invoice available only in Norway, Denmark, Finland and Sweden

We cooperate with Avarda. They handle all our billing and payments and can also assist you with invoice questions. If you paid directly,  Avarda will refund you the amount to the same account you used for the purchase, and this can take up to 5 banking days depending on the bank.  The refund is processed as soon as the return is registered.